The Your Texas Benefits app lets users freeze or unfreeze a card that has been lost, stolen, or isn't working right.
Lost EBT Card in Texas: The Texas Health and Human Services Commission (HHSC) runs the Supplemental Nutrition Assistance Program (SNAP) and the Temporary Assistance for Needy Families (TANF). The Lone Star Card, a plastic card that can be used like a bank card, is how people get benefits from these programs.
It’s how SNAP food benefits and TANF cash benefits get to people who need them.
If someone is approved for benefits, they are given a card and their accepted monthly benefit amount is put on the card.
People must apply for and be approved for SNAP or TANF payments in order to get a Lone Star Card.
The card is then given to the person and can be used in certain stores.
A second card can be asked for a trusted person in case someone else needs to help with shopping.
On the other hand, only the main user can use the primary card and PIN. The same is true for the second card.
SNAP benefits are put into an account every month, and the award letter will tell you when they will be sent. TANF benefits are also paid every month. The last number in the TANF Eligibility Determination Group number tells you the day of the month that the benefits are sent to you.
People who get SNAP benefits can use the Lone Star Card to buy food, seeds, and plants.
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TANF funds can be used for many things, like food, clothes, housing, furniture, and more.
There are fees that come with using TANF to buy things, and you can’t use it for all things. The Lone Star Card can be used at places that have a sign that says so. Cardholders can check their amounts in a number of ways, including through the Your Texas Benefits mobile app.
The Your Texas Benefits app lets users freeze or unfreeze a card that has been lost, stolen, or isn’t working right.
A new card can also be asked for through the app or by calling the Lone Star Card Help Desk.
Call 1-800-777-7328 right away to report a lost, stolen, or broken Lone Star Card.
After being reported, the card will be frozen, so no one can use it, not even the owner.
If you need a new card, one will be mailed to you and should arrive in about a week.
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